AMD Ryzen and Athlon Computer Processors Investigation
Our consumer protection attorneys are investigating reports of potentially defective Advanced Micro Devices (AMD) Ryzen and Athlon processors in computers (especially gaming computers) including models manufactured by HP, Lenovo, Razer, Dell, Alienware, Asus, MSI, Acer, and Microsoft Surface PCs and laptops.
Do you own a computer with an AMD Ryzen or Athlon processor? Talk to an attorney.
If you own a computer with an AMD Ryzen or Athlon processor and have experienced stuttering issues, you may be entitled to relief. Protect your rights by speaking with a Girard Sharp consumer protection attorney. Call us toll-free at (866) 981-4800 or by filling out the form below:
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More Information on AMD Ryzen and Athlon Computer Processors
Many owners of popular computers are reporting that they experience stuttering problems when watching videos, listening to music, playing video games, and video conferencing. In March of 2022, AMD acknowledged the issue and traced the problem to extended fTPM-related memory transactions in SPI flash memory (“SPIROM”) located on the motherboard. AMD further explained that systems running Windows 10 and 11 that enabled its fTPM subsystem would experience intermittent system stuttering. AMD’s immediate solution was reportedly to force consumers to pay $20 to $60 for new microchips, depending on the consumer’s motherboard make. Consumers were also required to install the hardware themselves.
The computers involved include:
- Microsoft Surface
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For a free consultation about your potential claims, contact one of our consumer protection lawyers at (866) 981-4800.