British Airways Refund Button Investigation

04.08.2020

Girard Sharp is investigating reports that British Airways unlawfully hid the refund button on its website, forcing customers who had to cancel flights because of the COVID-19 pandemic to settle for vouchers instead of refunds.

If you purchased a ticket for a British Airways flight and cancelled it due to COVID-19 but were unable to secure a refund, you may be entitled to compensation. Protect your rights and contact a Girard Sharp consumer protection attorney for a free and confidential case consultation by calling toll-free at (866) 981-4800 or by filling out the form below:

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A UK’s website focusing on frequent flyer issues, Head for Points, reported that British Airways has been “deliberately blocking online cash refunds” for flights cancelled because of the COVID-19 pandemic. According to the report, when customers have tried to obtain a refund online for such cancellations, they have been shuttled to an application page for a “future travel voucher” rather than a cancellation form.

Unable to get a refund for your cancelled British Airways flight? You may have a claim.

If you were unable to get a refund for a recently cancelled British Airways flight, you may be entitled to compensation. Protect your rights and contact a Girard Sharp consumer protection attorney for a free and confidential case consultation by calling toll-free at (866) 981-4800 or by filling out the form above.

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For a free consultation about your potential claims, contact one of our consumer protection lawyers at (866) 981-4800 or fill out the form at the top of this page.

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