Solar Panel Generac Snap-RS Defect Investigation

10.24.2022

Girard Sharp is investigating customer reports of solar panels containing the Generac Snap-RS component shutting down or underperforming. Reports of malfunctioning solar panels are widespread, and impact panels sold by many solar companies, including the following:

  • Pink Energy (formerly known as Powerhome Solar)
  • Semper Solaris
  • Energy Service Partners
  • Baker Electric Home Energy
  • Freedom Solar Power
  • Titan Solar Power
  • Texas Solar
  • Momentum Solar
  • Vision Solar

Have you purchased or installed solar panels that have stopped working or underperformed? Contact the attorneys at Girard Sharp toll-free at (866) 981-4800 or submit your information below:

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More Information on Malfunctioning Solar Panels

Many of the malfunctions may have originated from a defect in the Snap-RS device, an inline disconnect device designed to rapidly shut down power to individual solar panels. These parts have been found to be overactive, which can cause melting or burning events at customer homes and are alleged to have caused at least two fires.

Generac, the manufacturer of the Snap-RS part, developed a firmware update aimed at fixing the the overactive Snap-RS. Instead, the update shut down portions of customer systems and created adverse effects on the production of customer solar systems.

You may be entitled to relief even if you have obtained a repair on your solar panels if the repair did not compensate you fully for the reduced power production caused by a defective component.

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For a free consultation about your potential claims, contact one of our consumer protection lawyers at (866) 981-4800 or fill out the form at the top of this page.

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