LG Refrigerator Compressor Defect Investigation

OVERVIEW:

Girard Sharp is investigating claims on behalf of purchasers of LG refrigerators.  LG refrigerators equipped with the Smart Cooling® technology and/or a Slim SpacePlus® Ice System are reported to be defective, resulting in problems with the refrigerators’ cooling systems, compressors, fans and ice makers. The impact of the defect is that the LG refrigerators don’t stay cold and food in the fridges spoils as a result.

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The Cooling Defect:

Refrigerators with the Smart Cooling® Plus or Smart Cooling® technology are alleged to fail to keep food at appropriate temperatures in the main refrigerator compartments and/or the freezer compartments. This alleged failure reportedly results in the spoliation of food, beverages, and other products in the refrigerators. The Cooling Defect is reported to occur when the refrigerators’ fans stop working typically in conjunction with a build-up of ice. According a civil lawsuit that was filed about the defect,  the Cooling Defect occurs in all models of refrigerators manufactured by the defendant with LG Smart Cooling® Plus or Smart Cooling® systems.

Ice Maker Defect

Second, the alleged defect manifest in refrigerators with the Slim SpacePlus® Ice System whereby the ice makers in the refrigerators fail to produce or dispense ice. The Ice Maker Defect is reported to manifest when ice clogs the ice maker/dispenser that is built into the doors of each refrigerator. The clog is alleged to be the result of ice melting and refreezing into a large block, causing the ice maker to cease dispensing ice. Other times, the ice makers are reported to simply cease making ice.

Recent Complaints:

Consumers have lodged a large volume of cases concerning reportedly defective LG refrigerators. The forum board on Consumer Affairs has almost daily complaints from people experiencing defects in their refrigerators.

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