Samsung QLED and 8K TV Class Action Investigation

12.10.2019

Our consumer protection lawyers are investigating potential violations of federal law by Samsung regarding the company’s advertising about its so-called “QLED” and “8K” television sets, as well as an alleged defect where certain Samsung LED television screens turn purple either partially or in full.

According to recent reports, Samsung’s televisions are alleged to be neither true QLED nor true 8K, and its marketing claims suggesting otherwise are misleading and deceptive. Samsung’s alleged misrepresentations of its televisions as having QLED and 8K capabilities harm consumers, who lack the time and expertise to evaluate its claims and rely on marketing information when deciding whether to pay higher prices for the innovative features that Samsung’s televisions supposedly offer.

If you have purchased a Samsung QLED or 8K television in the United States, or if your Samsung LED television screen has developed purple coloring, you may have a claim for relief. Protect your rights by speaking with a Girard Sharp consumer protection attorney—call us toll-free at 866-981-4800 or submit your information below:

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Background

Quality control analysts have found Samsung’s representations about its QLED technology to be misleading, as many industry experts agree that a true QLED television does not yet exist. A true QLED TV requires a quantum dot LED element that generates its own light, but Samsung’s televisions are alleged to have no such capability, instead possessing a backlight and a liquid crystal screen (“LCD”). Samsung’s advertisements nevertheless claim that it is selling QLED TVs and tout them as “powered by Quantum Dots,” suggesting that they are true QLED TVs.

In addition, Samsung’s  claim that its TVs possess 8K resolution relies on metrics that allegedly ignore the global standards for resolution and display quality set by the International Committee for Display Metrology, an international standard-setting body in which Samsung participates. According to independent testing, Samsung’s 8K models do not meet international requirements for 8K designation.

If you have purchased a Samsung QLED or 8K television in the United States, or if your Samsung LED television screen has developed purple coloring, you may have a claim for relief. Protect your rights and speak with a Girard Sharp consumer protection lawyer by calling us toll-free at 866-981-4800 or submitting your information using the form above.

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Girard Sharp has earned national Tier 1 rankings for Mass Tort and Class Action Litigation and has been named to the U.S. News – Best Lawyers “Best Law Firms” list each year since 2013. Read about some of our results.

We have successfully resolved cases concerning false advertising, defective products, and other unfair business practices against some of the nation’s largest tech companies, including Apple, LG, Yahoo, and Google.

For a free consultation about your potential claims, contact one of our consumer protection lawyers at (866) 981-4800 or fill out the form at the top of this page.

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