Zelle / Bank of America “Fraud Alert” Investigation

11.22.2021

Our consumer protection attorneys are investigating reports of Bank of America account holders falling victim to scammers impersonating bank personnel. The scammers reportedly send bogus “fraud alert” text messages to consumers whose accounts are linked to Zelle’s transfer service. These messages can deceive them into approving unintended transfers of $3,500.

Have you been affected by this scam? Speak to a lawyer.

If you are a Bank of America account holder and have been impacted by this scam, you may be entitled to relief. Protect your rights by speaking with a Girard Sharp consumer protection attorney. Call us toll-free at (866) 981-4800 or submit your information below:

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More Details on the “Fraud Alert” Zelle Scam

Beginning no later than October 2021, Bank of America account holders reported that scammers were impersonating bank personnel and sending fake “fraud alert” text messages. The text messages ask, “Did you just attempt a Zelle transaction of $3,500? Reply yes or no.” If the consumer replies “no,” the scammer can complete a fraudulent transfer. Public reporting indicates that not all victims of this scam have been reimbursed by either Bank of America or Zelle.

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For a free consultation about your potential claims, contact one of our consumer protection lawyers at (866) 981-4800 or fill out the form at the top of this page.

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