Wells Fargo Robocall Class Action Lawsuit
Wells Fargo Robocall Class Action Lawsuit
Update: A settlement has been reached in this case. The settlement website can be found here.
On April 25, 2017 our Telephone Consumer Protection Act (TCPA) attorneys filed a class action lawsuit against Wells Fargo. The plaintiffs allege that Wells Fargo used an automatic telephone dialing system (“ATDS”) to repeatedly call the cellular phone numbers of persons who had no prior affiliation with Wells Fargo. Plaintiffs claim that these unwanted robocalls violate federal law. You can read a copy of the complaint by clicking here.
Robocalls from Wells Fargo? If you have received debt-collection or telemarketing calls from Wells Fargo, you may have a claim for relief. Protect your rights by speaking with a Girard Sharp TCPA attorney by calling (866) 981-4800 or submitting your information below:
Speak to a Lawyer
Investigation of Wells Fargo Robocalls
The Telephone Consumer Protection Act (“TCPA”) protects consumers from receiving harassing phone calls and messages. The Act prohibits debt-collectors and telemarketers from using automatic dialing systems and prerecorded voice messages to call you without your prior express consent.
Any person who has received Wells Fargo “robocalls” may be able to file a lawsuit. Robocalls are made using equipment or software that automatically dials phone numbers. Signs of robocalls include prerecorded or artificial voices, calls that result in hang-ups, or periods of silence before a live person comes on the line
Have you received unsolicited debt-collection or telemarketing calls from Wells Fargo?
Our attorneys are interested in speaking with you if you received calls concerning any of the following Wells Fargo business lines:
- Auto Loans;
- Home Loans;
- Student Loans; or
- Checking Accounts or Savings Accounts.
For each unwanted call that violates the TCPA, you may be able to collect between $500 and $1,500.
Please contact Girard Sharp LLP for a free and confidential case consultation by calling toll-free at (866) 981-4800 or by filling out the form at the top of this page.
Congress Passed the TCPA to Protect Consumers
Congress passed the TCPA in 1991 to protect “the tranquility and privacy of [a person’s home] … [from] intrusive and annoying interruptions.” The bill’s sponsor, Senator Ernest “Fritz” Hollings, described telemarketing calls as “the scourge of modern civilization. They wake us up in the morning; they interrupt our dinner at night; they force the sick and elderly out of bed; they hound us until we want to rip the telephone right out of the wall … These calls are a nuisance and an invasion of our privacy.” The TCPA gives consumers the right to sue for any violations of the law involving automatic dialers, unsolicited cell phone calls, prerecorded messages, and do-not-call lists.
More Details Concerning TCPA Violations
Telephone solicitors may not call your residence prior to 8 a.m. or after 9 p.m. Regardless of whether a solicitor talks to you or leaves a voicemail, he or she must provide an option for you to opt out of the calls. When answering a call, this option must be given at the beginning of the message, and when leaving voicemails, callers must provide toll-free call-back numbers so you can add your phone number to a do-not-call list. Any artificial or prerecorded messages delivered by an automatic dialing system must identify the caller at the beginning of the message.
How to Document Evidence of Potential TCPA Violations
We recommend that you take the following steps to document evidence of potential TCPA violations:
- When you receive incoming calls, you should always request the caller’s name and contact information in order to maintain a written record of the call. We suggest that you write down the date and time of the call as well as a brief description of the conversation that took place or the pre-recorded message.
- If you received unwanted calls or messages on your cell phone, please save the call logs, text messages, and your cell phone bills.
- If you received an unauthorized text message, please save a screenshot and send it to us. You can upload it by completing our online survey here.
- Please save voicemails that you believe came from auto dialers or telemarketers.
- If you ever sent a letter, text or email to stop receiving calls or texts, please keep a copy for us to review.
Our Commitment to Excellence
Girard Sharp LLP has recovered over a billion dollars for our clients in cases brought against the world’s largest corporations. Read about some of our results here.
For a free consultation about your potential claims, contact one of our TCPA attorneys by filling out the form or calling toll-free (866) 981-4800.